Privacy Policy

1) Introduction and Contact Details of the Controller

1.1 We are pleased that you are visiting our website and thank you for your interest. In the following, we inform you about how we handle your personal data when you use our website. Personal data means any data by which you can be personally identified.

1.2 The controller responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is on this website is:

Langenhan GmbH
Harjesstr. 11
99867 Gotha
Deutschland
Tel.: + 49 3621 7233-0

The responsible body is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g. names, email addresses, etc.).. The controller responsible for the processing of personal data is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data.

1.3 The controller has appointed a data protection officer, who can be contacted as follows:

Data protection officer required by law

Dr. Thomas Häring

TRIAPILA GmbH
Torgauer Straße 231
04347 Leipzig

E-Mail:. [email protected]

2) Data Collection When Visiting Our Website

2.1 When you use our website for information purposes only, i.e. if you do not register or otherwise provide us with information, we collect only the data that your browser transmits to the website server (so-called "server log files"). When you access our website, we collect the following data, which is technically necessary for us to display the website to you:

• Website visited
• Date and time of access
• Amount of data sent in bytes
• Source/reference from which you reached the page
• Browser used
• Operating system used
• IP address used (where applicable: in anonymised form)

The processing is carried out pursuant to Art. 6 (1) point f GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. The data will not be passed on or otherwise used. However, we reserve the right to subsequently check the server log files if there are concrete indications of unlawful use.

2.2 For security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or enquiries to the controller), this website uses SSL or TLS encryption. You can recognise an encrypted connection by the character string "https://" and the lock symbol in your browser line.

3) Hosting & Content Delivery Network

3.1 For the hosting of our website and the presentation of the page content, we use a provider that provides its services itself or through selected subcontractors exclusively on servers within the European Union.

All data collected on our website is processed on these servers unless different data recipients are specified below for specific processing operations.

We have concluded a data processing agreement with the provider, which ensures the protection of the data of our website visitors and prohibits unauthorised disclosure to third parties.

3.2 Cloudflare

We use a content delivery network provided by the following provider: Cloudflare Inc., 101 Townsend St. San Francisco, CA 94107, USA

This service enables us to deliver large media files such as graphics, page content or scripts more quickly via a network of regionally distributed servers. The processing is carried out to safeguard our legitimate interest in improving the stability and functionality of our website pursuant to Art. 6 (1) point f GDPR. We have concluded a data processing agreement with the provider, which ensures the protection of the data of our website visitors and prohibits unauthorised disclosure to third parties.

For data transfers to the USA, the provider participates in the EU-US Data Privacy Framework, which, on the basis of an adequacy decision by the European Commission, ensures compliance with the European level of data protection.

4) Cookies

To make your visit to our website attractive and to enable the use of certain functions, we use cookies, i.e. small text files that are stored on your end device. Some of these cookies are automatically deleted after the browser is closed (so-called "session cookies"), while some remain on your end device for a longer period and enable page settings to be stored (so-called "persistent cookies"). In the latter case, you can find the storage duration in the overview of the cookie settings of your web browser.

If personal data is also processed by individual cookies used by us, the processing is carried out pursuant to Art. 6 (1) point b GDPR either for the performance of the contract, pursuant to Art. 6 (1) point a GDPR in the event of consent being given, or pursuant to Art. 6 (1) point f GDPR to safeguard our legitimate interests in the best possible functionality of the website and in a customer-friendly and effective design of the website visit.

You can configure your browser so that you are informed about the setting of cookies and decide individually whether to accept them, or exclude the acceptance of cookies for certain cases or in general.

Please note that if cookies are not accepted, the functionality of our website may be restricted.

5) Contacting Us

5.1 HelpSpace

For processing customer enquiries, we use the email ticketing system of the following provider: HelpSpace GmbH, Backsteinweg 3, 61118 Bad Vilbel, Germany

If you submit contact enquiries by email via our website, these are stored and organised in the ticketing system in order to enable chronological processing and improve the service experience. You can always view the current status of the processing of your request via the individually assigned ticket number.

For the organisation and processing of enquiries, personal data is collected according to the extent to which it is provided, but in any case including surname, first name and email address, and is transmitted to the provider, stored there and read out.

The legal basis for processing this data is our legitimate interest in the efficient organisation of our customer service, the fastest possible response to your request and the optimisation of our service offering pursuant to Art. 6 (1) point f GDPR.

We have concluded a data processing agreement with the provider, which ensures the protection of the data of our website visitors and prohibits unauthorised disclosure to third parties.

5.2 When contacting us (e.g. via contact form or email), personal data is processed solely for the purpose of handling and responding to your request and only to the extent necessary for this purpose.

The legal basis for processing this data is our legitimate interest in responding to your request pursuant to Art. 6 (1) point f GDPR. If your contact is aimed at concluding a contract, an additional legal basis for the processing is Art. 6 (1) point b GDPR. Your data will be deleted when the circumstances indicate that the matter in question has been conclusively clarified and provided that there are no statutory retention obligations to the contrary.

6) Comment Function

As part of the comment function on this website, in addition to your comment, information about the time the comment was created and the commenter name you selected is stored and published on this website. Your IP address is also logged and stored. This storage of the IP address is carried out for security reasons and in the event that the person concerned infringes the rights of third parties or posts unlawful content through a submitted comment. We need your email address in order to contact you if a third party objects to your published content as being unlawful.

The legal bases for storing your data are Art. 6 (1) points b and f GDPR. We reserve the right to delete comments if they are objected to by third parties as being unlawful.

7) Data Processing When Opening a Customer Account

Pursuant to Art. 6 (1) point b GDPR, personal data will continue to be collected and processed to the extent necessary if you provide it to us when opening a customer account. You can find out which data is required for opening an account from the input mask of the corresponding form on our website.

Your customer account can be deleted at any time by sending a message to the controller at the address stated above. After your customer account has been deleted, your data will be deleted provided that all contracts concluded via it have been fully processed, there are no statutory retention periods to the contrary and we have no legitimate interest in continued storage.

8) Use of Customer Data for Direct Advertising

Registration for our email newsletter

If you register for our email newsletter, we will regularly send you information about our offers. The only mandatory information for sending the newsletter is your email address. Providing any further data is voluntary and is used to address you personally. For newsletter distribution, we use the so-called double opt-in procedure, which ensures that you will only receive newsletters once you have expressly confirmed your consent to receive the newsletter by activating a verification link sent to the email address provided.

By activating the confirmation link, you give us your consent to use your personal data pursuant to Art. 6 (1) point a GDPR. In this connection, we store the IP address entered by your Internet Service Provider (ISP) as well as the date and time of registration in order to be able to trace any possible misuse of your email address at a later date. The data collected by us when you register for the newsletter is used strictly for the intended purpose.

You can unsubscribe from the newsletter at any time via the link provided for this purpose in the newsletter or by sending an appropriate message to the controller named at the beginning. After you unsubscribe, your email address will immediately be deleted from our newsletter distribution list unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this policy.

9) Data Processing for Order Handling

9.1 Transmission of Image Files for Order Processing by Email

On our website, we offer customers the option of commissioning the personalisation of products by sending image files by email. The submitted image motif is used as a template for personalising the selected product.

Using the email address stated on the website, the customer can send us one or more image files from the memory of the end device used. We then collect, store and use the files transmitted in this way exclusively to produce the personalised product in accordance with the respective service description on our website. If the transmitted image files are passed on to special service providers for the production and processing of the order, you will be expressly informed of this in the following paragraphs. No further disclosure takes place. If the transmitted files or digital motifs contain personal data (in particular images of identifiable persons), all processing operations described above are carried out exclusively for the purpose of processing your online order pursuant to Art. 6 (1) point b GDPR.

After the order has been fully processed, the transmitted image files are automatically and completely deleted.

9.2 Transmission of Image Files for Order Processing via Upload Function

On our website, we offer customers the option of commissioning the personalisation of products by transmitting image files via an upload function. The submitted image motif is used as a template for personalising the selected product.

Using the upload form on the website, the customer can transmit one or more image files from the memory of the end device used directly to us by means of automated, encrypted data transmission. We then collect, store and use the transmitted files exclusively to produce the personalised product in accordance with the respective service description on our website. If the transmitted image files are passed on to special service providers for the production and processing of the order, you will be expressly informed of this in the following paragraphs. No further disclosure takes place. If the transmitted files or digital motifs contain personal data (in particular images of identifiable persons), all processing operations described above are carried out exclusively for the purpose of processing your online order pursuant to Art. 6 (1) point b GDPR.

After the order has been fully processed, the transmitted image files are automatically and completely deleted.

9.3 To the extent necessary for the performance of the contract for delivery and payment purposes, the personal data collected by us will be passed on pursuant to Art. 6 (1) point b GDPR to the commissioned transport company and the commissioned credit institution.

If, on the basis of a corresponding contract, we owe you updates for goods with digital elements or for digital products, we process the contact details provided by you when placing the order in order to inform you personally about upcoming updates within the legally prescribed period by an appropriate means of communication pursuant to our statutory information obligations under Art. 6 (1) point c GDPR. Your contact details are used strictly for the purpose of notifications about updates owed by us and are processed by us only to the extent necessary for the respective information.

9.4 Disclosure of Personal Data to Shipping Service Providers

- Deutsche Post

We use the following provider as transport service provider: Deutsche Post AG, Charles-de-Gaulle-Straße 20, 53113 Bonn, Germany

We pass on your email address and/or telephone number to the provider prior to delivery of the goods for the purpose of coordinating a delivery date or delivery notification pursuant to Art. 6 (1) point a GDPR, provided that you have given your express consent to this during the ordering process. Otherwise, for the purpose of delivery, we only pass on the recipient's name and delivery address to the provider pursuant to Art. 6 (1) point b GDPR. The disclosure takes place only to the extent necessary for delivery of the goods. In this case, prior coordination of the delivery date with the provider or delivery notification is not possible.

Consent may be revoked at any time with effect for the future vis-à-vis the controller named above or the provider.
- DHL

We use the following provider as transport service provider: DHL Paket GmbH, Charles-de-Gaulle-Str. 20, 53113 Bonn, Germany

We pass on your email address and/or telephone number to the provider prior to delivery of the goods for the purpose of coordinating a delivery date or delivery notification pursuant to Art. 6 (1) point a GDPR, provided that you have given your express consent to this during the ordering process. Otherwise, for the purpose of delivery, we only pass on the recipient's name and delivery address to the provider pursuant to Art. 6 (1) point b GDPR. The disclosure takes place only to the extent necessary for delivery of the goods. In this case, prior coordination of the delivery date with the provider or delivery notification is not possible.

Consent may be revoked at any time with effect for the future vis-à-vis the controller named above or the provider.
- DPD

We use the following provider as transport service provider: DPD Deutschland GmbH, Wailandtstraße 1, 63741 Aschaffenburg, Germany

We pass on your email address and/or telephone number to the provider prior to delivery of the goods for the purpose of coordinating a delivery date or delivery notification pursuant to Art. 6 (1) point a GDPR, provided that you have given your express consent to this during the ordering process. Otherwise, for the purpose of delivery, we only pass on the recipient's name and delivery address to the provider pursuant to Art. 6 (1) point b GDPR. The disclosure takes place only to the extent necessary for delivery of the goods. In this case, prior coordination of the delivery date with the provider or delivery notification is not possible.

Consent may be revoked at any time with effect for the future vis-à-vis the controller named above or the provider.
- GLS

We use the following provider as transport service provider: General Logistics Systems Germany GmbH & Co. OHG, GLS Germany-Straße 1 – 7, 36286 Neuenstein, Germany

We pass on your email address and/or telephone number to the provider prior to delivery of the goods for the purpose of coordinating a delivery date or delivery notification pursuant to Art. 6 (1) point a GDPR, provided that you have given your express consent to this during the ordering process. Otherwise, for the purpose of delivery, we only pass on the recipient's name and delivery address to the provider pursuant to Art. 6 (1) point b GDPR. The disclosure takes place only to the extent necessary for delivery of the goods. In this case, prior coordination of the delivery date with the provider or delivery notification is not possible.

Consent may be revoked at any time with effect for the future vis-à-vis the controller named above or the provider.
- Hermes

We use the following provider as transport service provider: Hermes Logistik Gruppe Deutschland GmbH, Essener Straße 89, 22419 Hamburg, Germany

We pass on your email address and/or telephone number to the provider prior to delivery of the goods for the purpose of coordinating a delivery date or delivery notification pursuant to Art. 6 (1) point a GDPR, provided that you have given your express consent to this during the ordering process. Otherwise, for the purpose of delivery, we only pass on the recipient's name and delivery address to the provider pursuant to Art. 6 (1) point b GDPR. The disclosure takes place only to the extent necessary for delivery of the goods. In this case, prior coordination of the delivery date with the provider or delivery notification is not possible.

Consent may be revoked at any time with effect for the future vis-à-vis the controller named above or the provider.
- NOX Night Express

We use the following provider as transport service provider: Innight Express Germany GmbH, Katzbergstr. 3, D-40764 Langenfeld, Germany

We pass on your email address and/or telephone number to the provider prior to delivery of the goods for the purpose of coordinating a delivery date or delivery notification pursuant to Art. 6 (1) point a GDPR, provided that you have given your express consent to this during the ordering process. Otherwise, for the purpose of delivery, we only pass on the recipient's name and delivery address to the provider pursuant to Art. 6 (1) point b GDPR. The disclosure takes place only to the extent necessary for delivery of the goods. In this case, prior coordination of the delivery date with the provider or delivery notification is not possible.

Consent may be revoked at any time with effect for the future vis-à-vis the controller named above or the provider.
- Schenker

We use the following provider as transport service provider: Schenker Deutschland AG, Lyoner Straße 15, 60528 Frankfurt am Main, Germany

We pass on your email address and/or telephone number to the provider prior to delivery of the goods for the purpose of coordinating a delivery date or delivery notification pursuant to Art. 6 (1) point a GDPR, provided that you have given your express consent to this during the ordering process. Otherwise, for the purpose of delivery, we only pass on the recipient's name and delivery address to the provider pursuant to Art. 6 (1) point b GDPR. The disclosure takes place only to the extent necessary for delivery of the goods. In this case, prior coordination of the delivery date with the provider or delivery notification is not possible.

Consent may be revoked at any time with effect for the future vis-à-vis the controller named above or the provider.
- TNT

We use the following provider as transport service provider: TNT Express GmbH, Haberstraße 2, 53842 Troisdorf, Germany

We pass on your email address and/or telephone number to the provider prior to delivery of the goods for the purpose of coordinating a delivery date or delivery notification pursuant to Art. 6 (1) point a GDPR, provided that you have given your express consent to this during the ordering process. Otherwise, for the purpose of delivery, we only pass on the recipient's name and delivery address to the provider pursuant to Art. 6 (1) point b GDPR. The disclosure takes place only to the extent necessary for delivery of the goods. In this case, prior coordination of the delivery date with the provider or delivery notification is not possible.

Consent may be revoked at any time with effect for the future vis-à-vis the controller named above or the provider.
- UPS

We use the following provider as transport service provider: United Parcel Service Deutschland Inc. & Co. OHG, Görlitzer Straße 1, 41460 Neuss, Germany

We pass on your email address and/or telephone number to the provider prior to delivery of the goods for the purpose of coordinating a delivery date or delivery notification pursuant to Art. 6 (1) point a GDPR, provided that you have given your express consent to this during the ordering process. Otherwise, for the purpose of delivery, we only pass on the recipient's name and delivery address to the provider pursuant to Art. 6 (1) point b GDPR. The disclosure takes place only to the extent necessary for delivery of the goods. In this case, prior coordination of the delivery date with the provider or delivery notification is not possible.

Consent may be revoked at any time with effect for the future vis-à-vis the controller named above or the provider.

9.5 Use of Payment Service Providers (Payment Services)

- PayPal

One or more online payment methods of the following provider are available on this website: PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg

If you select a payment method of the provider for which you make an advance payment, the payment data provided by you during the ordering process (including name, address, bank and payment card information, currency and transaction number) as well as information about the contents of your order will be transmitted to the provider pursuant to Art. 6 (1) point b GDPR. In this case, your data is disclosed exclusively for the purpose of payment processing with the provider and only to the extent necessary for this purpose.

If you select a payment method for which we make an advance payment, you will also be asked during the ordering process to provide certain personal data (first and last name, street, house number, postcode, town/city, date of birth, email address, telephone number and, where applicable, data relating to an alternative means of payment).

In order to safeguard our legitimate interest in determining your ability to pay in such cases, we transmit this data to the provider for the purpose of a credit check pursuant to Art. 6 (1) point f GDPR. On the basis of the personal data provided by you and other data (such as shopping cart, invoice amount, order history and payment experience), the provider checks whether the payment option selected by you can be granted with regard to payment and/or default risks.

The credit report may contain probability values (so-called score values). Where score values are included in the result of the credit report, they are based on a scientifically recognised mathematical-statistical procedure. The calculation of the score values includes, among other things but not exclusively, address data.

You can object to this processing of your data at any time by sending a message to us or to the provider. However, the provider may still remain entitled to process your personal data if this is necessary for payment processing in accordance with the contract.
- PayPal Checkout

This website uses PayPal Checkout, an online payment system from PayPal which combines PayPal's own payment methods and local payment methods of third-party providers.

When paying via PayPal, credit card via PayPal, direct debit via PayPal or – if offered – "Pay Later" via PayPal, we transmit your payment data to PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal") as part of payment processing. The transmission takes place pursuant to Art. 6 (1) point b GDPR and only to the extent necessary for payment processing.

For the payment methods credit card via PayPal, direct debit via PayPal or – if offered – "Pay Later" via PayPal, PayPal reserves the right to carry out a credit check. For this purpose, your payment data may be transmitted to credit agencies pursuant to Art. 6 (1) point f GDPR on the basis of PayPal's legitimate interest in determining your ability to pay. PayPal uses the result of the credit check with regard to the statistical probability of payment default for the purpose of deciding whether to make the respective payment method available. The credit report may contain probability values (so-called score values). Where score values are included in the result of the credit report, they are based on a scientifically recognised mathematical-statistical procedure. The calculation of the score values includes, among other things but not exclusively, address data. You can object to this processing of your data at any time by sending a message to PayPal. However, PayPal may still remain entitled to process your personal data if this is necessary for contractual payment processing.

If the PayPal payment method "purchase on account" is available and selected, your payment data is first transmitted to PayPal in preparation for the payment, whereupon PayPal forwards it to Ratepay GmbH, Franklinstraße 28-29, 10587 Berlin ("Ratepay") for the execution of the payment. The legal basis in each case is Art. 6 (1) point b GDPR. In this case, Ratepay carries out an identity and credit check in its own name to determine the ability to pay in accordance with the principle already stated above and transmits your payment data to credit agencies on the basis of its legitimate interest in determining the ability to pay pursuant to Art. 6 (1) point f GDPR. A list of the credit agencies that Ratepay may use can be found here: https://www.ratepay.com/legal-payment-creditagencies/

If you use a payment method of a local third-party provider, your payment data is initially passed on to PayPal in preparation for the payment pursuant to Art. 6 (1) point b GDPR. Depending on your selection of an available local payment method, PayPal then transmits your payment data to the corresponding provider for the execution of the payment pursuant to Art. 6 (1) point b GDPR:

- Apple Pay (Apple Distribution International (Apple), Hollyhill Industrial Estate, Hollyhill, Cork, Ireland)
- Google Pay (Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland)
- iDeal (Currence Holding BV, Beethovenstraat 300 Amsterdam, Netherlands)
- bancontact (Bancontact Payconiq Company, Rue d'Arlon 82, 1040 Brussels, Belgium)
- blik (Polski Standard Płatności sp. z o.o., ul. Czerniakowska 87A, 00-718 Warsaw, Poland)
- eps (PSA Payment Services Austria GmbH, Handelskai 92, Gate 2
1200 Vienna, Austria)
- MyBank (PRETA S.A.S, 40 Rue de Courcelles, F-75008 Paris, France)
- Przelewy24 (PayPro SA, Kanclerska 15A, 60-326 Poznań, Poland)

For further information on data protection, please refer to PayPal's privacy policy: https://www.paypal.com/de/legalhub/paypal/privacy-full

9.6 Sanctions List Screening

In the course of initiating business relationships and processing orders, we reserve the right to compare the personal data provided to us by you with data from sanctions lists of the European Union and/or its individual Member States and, on the basis of the results of this comparison, to decide whether to enter into the business relationship or execute the order.

This data processing is carried out pursuant to Art. 6 (1) point c GDPR on the basis of our legal obligation to check and ensure that we do not enter into business relationships with sanctioned natural or legal persons and thus prevent resources from being made available to such persons.

9.7 Electronic Withdrawal Function for Distance Contracts

Consumers who conclude contracts on this website for which a statutory right of withdrawal exists have the option of declaring their withdrawal via an electronic withdrawal function in accordance with the applicable withdrawal provisions.

When using the withdrawal function, in addition to information identifying the contract to be withdrawn from, further personal information such as the consumer's first and last name and email address must also be provided or confirmed.

The collection of this information and its transmission to us is carried out pursuant to Art. 6 (1) point b GDPR and only to the extent necessary for the proper processing of the withdrawal. Also on the basis of Art. 6 (1) point b GDPR, the personal data provided is used to confirm receipt of the withdrawal declaration by email. A further legal basis for the processing is Art. 6 (1) point c GDPR. We are legally obliged to provide an electronic withdrawal function for paid distance contracts with consumers.

10) Data Processing for the Handling of Donations

10.1 For the processing of donations that you may make to us, we generally process the following personal data: first and last name, address, email address.

Your data is stored by us together with information on the amount of the donation, the donation frequency and the purpose of the donation and is retained for ten years.

Depending on the selected payment method, the above-mentioned data is also passed on to the payment service provider selected by you for the donation and is processed there exclusively and only to the extent necessary to process your donation.

The above-mentioned processing operations are carried out on the basis of Art. 6 (1) point b GDPR and serve exclusively to properly execute and account for your donation payment. Storage for a period of 10 years is based on Art. 6 (1) point c GDPR in conjunction with Section 147 of the German Fiscal Code (AO), according to which we are subject to a corresponding retention obligation for the business transaction.

10.2 - PayPal

Donation payments are processed via the following provider: PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg

When paying the donation amount via PayPal, the payment data provided by you (including name, address, bank and payment card information, currency and transaction number) is transmitted to the provider pursuant to Art. 6 (1) point b GDPR. In this case, your data is disclosed exclusively for the purpose of payment processing with the provider and only to the extent necessary for this purpose.

11) Online Marketing

Google AdSense

This website uses Google AdSense, a web advertising service provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"). Google AdSense uses so-called cookies, i.e. text files that are stored on your computer and enable an analysis of your use of the website. In addition, Google AdSense also uses so-called "web beacons" (small invisible graphics) to collect information. By using these, simple actions such as visitor traffic on the website can be recorded, collected and analysed. The information generated by the cookie and/or web beacon about your use of this website (including your IP address) is generally transmitted to and stored on a Google server. This may also involve transmission to servers of Google LLC in the USA.

Google uses the information obtained in this way to evaluate your usage behaviour with regard to AdSense advertisements. The IP address transmitted by your browser as part of Google AdSense is not merged with other Google data. The information collected by Google may be transmitted to third parties where required by law and/or where third parties process this data on Google's behalf.
All processing described above, in particular the reading of information on the end device used via cookies and/or web beacons, will only be carried out if you have given us your express consent to do so pursuant to Art. 6 (1) point a GDPR. Without this consent, Google AdSense will not be used during your visit to the website.

You can revoke your consent at any time with effect for the future by deactivating this service in the "Cookie Consent Tool" provided on the website.

For data transfers to the USA, the provider participates in the EU-US Data Privacy Framework, which, on the basis of an adequacy decision by the European Commission, ensures compliance with the European level of data protection.

Further information on Google's data protection provisions can be found here: https://business.safety.google/intl/de/privacy/ and https://www.google.de/policies/privacy/

12) Web Analytics Services

12.1 Google (Universal) Analytics

This website uses Google (Universal) Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"), which enables an analysis of your use of our website.

Google (Universal) Analytics is used on this website exclusively without the use of cookies, which means that the service does not set cookies on your end device at any time.

Instead, your browser's local storage is used to store an individual ID assigned by Google (Universal) Analytics, which enables an analysis of your use of the website. Certain user information is processed via this ID. The scope of this information also includes your IP address, which is, however, shortened by Google by the final digits in order to exclude a direct personal reference.

The information is transmitted to Google servers and processed there. This may also involve transfers to Google LLC, based in the USA.

Google uses the information collected on our behalf to evaluate your use of the website, to compile reports on website activity for us and to provide other services related to website and internet usage. The shortened IP address transmitted by your browser as part of Google Analytics is not merged with other Google data. The data collected in connection with the use of Google (Universal) Analytics is stored for a period of two months and then deleted.

All processing described above, including the storage of information on the end device used in the form of the ID, is carried out only if you have given us your express consent pursuant to Art. 6 (1) point a GDPR.

Without your consent, Google (Universal) Analytics will not be used during your visit to the website. You can revoke your consent at any time with effect for the future.

To exercise your revocation, you can download and install the browser plugin available at the following link:
https://tools.google.com/dlpage/gaoptout?hl=de

As an alternative to the browser plugin or within browsers on mobile devices, you can revoke your consent by clicking on the following link to set an opt-out cookie that will prevent Google Analytics from collecting data within this website in the future (this opt-out cookie only works in this browser and only for this domain. If you delete your cookies in this browser, you must click this link again):
Deactivate Google Analytics

We have concluded a data processing agreement with Google, which ensures the protection of the data of our website visitors and prohibits unauthorised disclosure to third parties.

Further legal information on Google (Universal) Analytics can be found at https://business.safety.google/intl/de/privacy/, https://policies.google.com/privacy?hl=de&gl=de and at https://policies.google.com/technologies/partner-sites

Demographic characteristics
Google (Universal) Analytics uses the special "demographic characteristics" function and can use it to create statistics that provide information about the age, gender and interests of website visitors. This is done by analysing advertising and information from third-party providers. This enables target groups for marketing activities to be identified. However, the collected data cannot be assigned to a specific person and is deleted after being stored for a period of two months.

Google Signals
As an extension to Google (Universal) Analytics, Google Signals may be used on this website to generate cross-device reports. If you have enabled personalised advertising and linked your devices to your Google Account, Google may, subject to your consent to the use of Google Analytics pursuant to Art. 6 (1) point a GDPR, analyse your usage behaviour across devices and create database models, including models relating to cross-device conversions. We do not receive any personal data from Google, only statistics. If you wish to stop cross-device analysis, you can deactivate the "Personalised advertising" function in the settings of your Google Account. To do so, follow the instructions on this page: https://support.google.com/My-Ad-Center-Help/answer/12155764?hl=de
Further information on Google Signals can be found at the following link: https://support.google.com/analytics/answer/7532985?hl=de

User IDs
As an extension to Google (Universal) Analytics, the "User IDs" function may be used on this website. If you have consented to the use of Google (Universal) Analytics pursuant to Art. 6 (1) point a GDPR, have created an account on this website and log in to this account on different devices, your activities, including conversions, can be analysed across devices.

For data transfers to the USA, the provider participates in the EU-US Data Privacy Framework, which, on the basis of an adequacy decision by the European Commission, ensures compliance with the European level of data protection.

12.2 Google Analytics 4

This website uses Google Analytics 4, a web analytics service provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google"), which enables an analysis of your use of our website.

By default, when you visit the website, Google Analytics 4 sets cookies, which are stored as small text blocks on your end device and collect certain information. The scope of this information also includes your IP address, which is, however, shortened by Google by the final digits in order to exclude a direct personal reference.

The information is transmitted to Google servers and processed there. This may also involve transfers to Google LLC, based in the USA.

Google uses the information collected on our behalf to evaluate your use of the website, to compile reports on website activity for us and to provide other services related to website and internet usage. The shortened IP address transmitted by your browser as part of Google Analytics is not merged with other Google data. The data collected in connection with the use of Google Analytics 4 is stored for a period of two months and then deleted.

All processing described above, in particular the setting of cookies on the end device used, is carried out only if you have given us your express consent pursuant to Art. 6 (1) point a GDPR.
Without your consent, Google Analytics 4 will not be used during your visit to the website. You can revoke your consent at any time with effect for the future. To exercise your right of revocation, please deactivate this service via the "Cookie Consent Tool" provided on the website.

We have concluded a data processing agreement with Google, which ensures the protection of the data of our website visitors and prohibits unauthorised disclosure to third parties.

Further legal information on Google Analytics 4 can be found at https://business.safety.google/intl/de/privacy/, https://policies.google.com/privacy?hl=de&gl=de and at https://policies.google.com/technologies/partner-sites

Demographic characteristics
Google Analytics 4 uses the special "demographic characteristics" function and can use it to create statistics that provide information about the age, gender and interests of website visitors. This is done by analysing advertising and information from third-party providers. This enables target groups for marketing activities to be identified. However, the collected data cannot be assigned to a specific person and is deleted after being stored for a period of two months.

Google Signals
As an extension to Google Analytics 4, Google Signals may be used on this website to generate cross-device reports. If you have enabled personalised advertising and linked your devices to your Google Account, Google may, subject to your consent to the use of Google Analytics pursuant to Art. 6 (1) point a GDPR, analyse your usage behaviour across devices and create database models, including models relating to cross-device conversions. We do not receive any personal data from Google, only statistics. If you wish to stop cross-device analysis, you can deactivate the "Personalised advertising" function in the settings of your Google Account. To do so, follow the instructions on this page: https://support.google.com/My-Ad-Center-Help/answer/12155764?hl=de
Further information on Google Signals can be found at the following link: https://support.google.com/analytics/answer/7532985?hl=de

User IDs
As an extension to Google Analytics 4, the "User IDs" function may be used on this website. If you have consented to the use of Google Analytics 4 pursuant to Art. 6 (1) point a GDPR, have created an account on this website and log in to this account on different devices, your activities, including conversions, can be analysed across devices.

For data transfers to the USA, the provider participates in the EU-US Data Privacy Framework, which, on the basis of an adequacy decision by the European Commission, ensures compliance with the European level of data protection.

12.3 Google Tag Manager

This website uses the "Google Tag Manager", a service provided by the following provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter: "Google").

Google Tag Manager provides a technical basis for bundling various web applications, including tracking and analysis services, and for calibrating, controlling and linking them to conditions via a uniform user interface. Google Tag Manager itself does not store information on users' end devices or read information from them. The service also does not carry out any independent data analyses. However, when a page is accessed, Google Tag Manager transmits your IP address to Google, where it may be stored. Transmission to servers of Google LLC in the USA is also possible.

This processing is carried out only if you have given us your express consent pursuant to Art. 6 (1) point a GDPR. Without this consent, Google Tag Manager will not be used during your visit to the website. You can revoke your consent at any time with effect for the future. To exercise your revocation, please deactivate this service in the "Cookie Consent Tool" provided on the website.

We have concluded a data processing agreement with the provider, which ensures the protection of the data of our website visitors and prohibits unauthorised disclosure to third parties.

For data transfers to the USA, the provider participates in the EU-US Data Privacy Framework, which, on the basis of an adequacy decision by the European Commission, ensures compliance with the European level of data protection.

Further legal information on Google Tag Manager can be found at https://business.safety.google/intl/de/privacy/ and https://policies.google.com/privacy?hl=de&gl=de

12.4 Yandex Metrica

This website uses the web analytics service of the following provider: Yandex LLC, 16 Lva Tolstogo str., Moscow, 119021, Russian Federation

With the help of cookies and/or comparable technologies (tracking pixels, web beacons, algorithms for reading end-device and browser information), the service collects and stores pseudonymised visitor data, including information about the end device used such as the IP address and browser information, in order to evaluate it for statistical analyses of usage behaviour on our website and to create pseudonymised usage profiles. Among other things, this makes it possible to evaluate movement patterns (so-called heatmaps) that show the duration of page visits and interactions with page content (e.g. text input, scrolling, clicks and mouse-overs). Pseudonymisation generally prevents direct personal identification. This data is not combined with clear data relating to you that has been collected in another way.

All processing described above, in particular the reading or storage of information on the end device used, will only be carried out if you have given us your express consent pursuant to Art. 6 (1) point a GDPR. You can revoke your consent at any time with effect for the future by deactivating this service in the "Cookie Consent Tool" provided on the website.

We have concluded a data processing agreement with the provider, which ensures the protection of the data of our website visitors and prohibits unauthorised disclosure to third parties.

13) Retargeting / Remarketing and Conversion Tracking

13.1 Google Ads Remarketing

This website uses retargeting technology from the following provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland

For this purpose, Google places a cookie in the browser of your end device, which automatically enables interest-based advertising by means of a pseudonymous cookie ID and on the basis of the pages you have visited. The information collected in this context generally also includes your IP address.

Further data processing only takes place if you have agreed to Google linking your internet and app browsing history with your Google Account and using information from your Google Account to personalise advertisements that you view on the web. If, in this case, you are logged in to Google while visiting our website, Google uses your data together with Google Analytics data to create and define audience lists for cross-device remarketing. For this purpose, your personal data is temporarily linked by Google with Google Analytics data in order to create target groups. In connection with the use of Google Ads Remarketing, personal data may also be transmitted to servers of Google LLC in the USA.

All processing described above, in particular the setting of cookies for reading information on the end device used, will only be carried out if you have given us your express consent pursuant to Art. 6 (1) point a GDPR. Without this consent, retargeting technology will not be used during your visit to the website.

You can revoke your consent at any time with effect for the future. To exercise your revocation, please deactivate this service in the "Cookie Consent Tool" provided on the website.

For data transfers to the USA, the provider participates in the EU-US Data Privacy Framework, which, on the basis of an adequacy decision by the European Commission, ensures compliance with the European level of data protection.

Details of the processing initiated by Google and how Google handles data from websites can be found here: https://policies.google.com/technologies/partner-sites

Further information on Google's data protection provisions can be found here: https://business.safety.google/intl/de/privacy/ and https://www.google.de/policies/privacy/

13.2 Google Marketing Platform

This website uses the online marketing tool Google Marketing Platform operated by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("GMP").

GMP uses cookies to display advertisements that are relevant to users, improve campaign performance reports or prevent a user from seeing the same advertisements multiple times. Using a cookie ID, Google records which advertisements are displayed in which browser and can therefore prevent them from being displayed more than once. In addition, GMP can use cookie IDs to record so-called conversions that relate to advertisement requests. This is the case, for example, when a user sees a GMP advertisement and later, using the same browser, visits the advertiser's website and makes a purchase via that website. According to Google, GMP cookies do not contain personal information.
As a result of the marketing tools used, your browser automatically establishes a direct connection to Google's server.

We have no influence on the scope and further use of the data collected by Google through the use of this tool and therefore provide the following information according to our current state of knowledge: By integrating GMP, Google receives the information that you have accessed the corresponding part of our website or clicked on one of our advertisements. If you are registered with a Google service, Google can assign the visit to your account. Even if you are not registered with Google or are not logged in, it is possible that the provider may obtain and store your IP address. In connection with the use of GMP, personal data may also be transmitted to servers of Google LLC in the USA.

All processing described above, in particular the setting of cookies for reading information on the end device used, will only be carried out if you have given us your express consent pursuant to Art. 6 (1) point a GDPR. You can revoke your consent at any time with effect for the future by deactivating this service in the "Cookie Consent Tool" provided on the website.

For data transfers to the USA, the provider participates in the EU-US Data Privacy Framework, which, on the basis of an adequacy decision by the European Commission, ensures compliance with the European level of data protection.

Google GMP's data protection provisions can be found here: https://business.safety.google/intl/de/privacy/ and https://www.google.de/policies/privacy/

14) Site Functionalities

14.1 ShopVote Graphics

Graphic elements from the following provider are integrated into our website for the display of external customer reviews and/or an externally awarded quality seal: Blickreif GmbH, Schulstraße 46, 80634 Munich, Germany

When you access a page of our website that contains such graphic elements, your browser establishes a direct connection to the provider's servers in order to load the elements correctly. In doing so, certain browser information, including your IP address, is transmitted to the provider.

If personal data is also processed in this context, the processing is carried out pursuant to Art. 6 (1) point f GDPR on the basis of our legitimate interest in the optimal marketing of our offering and the attractive design of our website.

14.2 - Google reCAPTCHA

On this website, we use the CAPTCHA service of the following provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland

Data may also be transmitted to: Google LLC, USA.

For the visual design of the CAPTCHA window, the provider uses "Google Fonts", i.e. fonts loaded from the internet by Google. No information other than that mentioned above, which is already transmitted to Google via the functionality of reCAPTCHA, is processed in this connection.

The service checks whether an input is made by a natural person or abusively by machine and automated processing, and blocks spam, DDoS attacks and similar automated malicious access. To ensure that an action is performed by a human and not by an automated bot, the provider collects the IP address of the end device used, identification data of the browser and operating system type used, as well as the date and duration of the visit, and transmits this information to the provider's servers for evaluation. Cookies may be used for this purpose, i.e. small text files that are stored in the browser of the end device.

If the processing described above is based on cookies, these cookies are only set if you have given us your express consent pursuant to Art. 6 (1) point a GDPR. You can revoke your consent at any time with effect for the future by deactivating this service in the "Cookie Consent Tool" provided on the website.

If the processing described above is carried out without the use of cookies, the legal basis is our legitimate interest in establishing individual responsibility on the internet and preventing misuse and spam pursuant to Art. 6 (1) point f GDPR.

We have concluded a data processing agreement with the provider, which ensures the protection of the data of our website visitors and prohibits unauthorised disclosure to third parties.

For data transfers to the USA, the provider participates in the EU-US Data Privacy Framework, which, on the basis of an adequacy decision by the European Commission, ensures compliance with the European level of data protection.

14.3 Google Translate

This website uses the "Google Translate" translation service of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google") via an API integration. In order for the translation to be displayed automatically after you select a national language, the browser you are using establishes a connection to Google's servers. Certain browser information, including your IP address, is transmitted to Google in this connection.

Google may use so-called "cookies", i.e. small text files stored on your end device, to save language settings. The information generated by the cookie about your use of this website (including the shortened IP address) is generally transmitted to and stored on a Google server.

The processing described above may also involve transmission to servers of Google LLC in the USA.

If cookies are also set when Google Translate is used, the processing described above will only be carried out if you have given us your express consent pursuant to Art. 6 (1) point a GDPR. You can revoke your consent at any time with effect for the future by deactivating this service in the "Cookie Consent Tool" provided on the website.

If no cookies are set, the processing is carried out pursuant to Art. 6 (1) point f GDPR on the basis of our legitimate interest in the optimal marketing of our offering and in designing our website to reach a wide audience.

For data transfers to the USA, the provider participates in the EU-US Data Privacy Framework, which, on the basis of an adequacy decision by the European Commission, ensures compliance with the European level of data protection.

Further information on Google's data protection provisions can be found here: https://business.safety.google/intl/de/privacy/

15) Tools and Miscellaneous

Cookie Consent Tool

This website uses a so-called "Cookie Consent Tool" to obtain valid user consent for cookies and cookie-based applications that require consent. The "Cookie Consent Tool" is displayed to users when they access the website in the form of an interactive user interface on which consent for certain cookies and/or cookie-based applications can be given by ticking the relevant boxes. When the tool is used, all cookies/services requiring consent are loaded only if the respective user gives the corresponding consent by ticking the relevant boxes. This ensures that such cookies are set on the user's respective end device only if consent has been given.

The tool sets technically necessary cookies in order to store your cookie preferences. As a rule, personal user data is not processed in this connection.

If, in individual cases, personal data (such as the IP address) is nevertheless processed for the purpose of storing, assigning or logging cookie settings, this processing is carried out pursuant to Art. 6 (1) point f GDPR on the basis of our legitimate interest in legally compliant, user-specific and user-friendly consent management for cookies and therefore in the legally compliant design of our website.

A further legal basis for the processing is Art. 6 (1) point c GDPR. As controller, we are subject to the legal obligation to make the use of technically non-essential cookies dependent on the respective user's consent.

Where necessary, we have concluded a data processing agreement with the provider, which ensures the protection of the data of our website visitors and prohibits unauthorised disclosure to third parties.

Further information on the operator and the settings options of the Cookie Consent Tool can be found directly in the corresponding user interface on our website.

16) Rights of the Data Subject

16.1 The applicable data protection law grants you the following rights of data subjects (rights of access and intervention) vis-à-vis the controller with regard to the processing of your personal data, whereby reference is made to the legal basis stated for the respective requirements for exercising these rights:

• Right of access pursuant to Art. 15 GDPR;
• Right to rectification pursuant to Art. 16 GDPR;
• Right to erasure pursuant to Art. 17 GDPR;
• Right to restriction of processing pursuant to Art. 18 GDPR;
• Right to be informed pursuant to Art. 19 GDPR;
• Right to data portability pursuant to Art. 20 GDPR;
• Right to withdraw consent granted pursuant to Art. 7 (3) GDPR;
• Right to lodge a complaint pursuant to Art. 77 GDPR.

16.2 RIGHT TO OBJECT

IF, IN THE CONTEXT OF A BALANCING OF INTERESTS, WE PROCESS YOUR PERSONAL DATA ON THE BASIS OF OUR OVERRIDING LEGITIMATE INTEREST, YOU HAVE THE RIGHT AT ANY TIME, ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION, TO OBJECT TO THIS PROCESSING WITH EFFECT FOR THE FUTURE.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED. HOWEVER, FURTHER PROCESSING REMAINS RESERVED IF WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FREEDOMS, OR IF THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE OR DEFENCE OF LEGAL CLAIMS.

IF YOUR PERSONAL DATA IS PROCESSED BY US FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH MARKETING. YOU MAY EXERCISE THE OBJECTION AS DESCRIBED ABOVE.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED FOR DIRECT MARKETING PURPOSES.

17) Duration of Storage of Personal Data

The duration of the storage of personal data is determined by the respective legal basis, the purpose of processing and – where applicable – additionally by the respective statutory retention period (e.g. retention periods under commercial and tax law).

When personal data is processed on the basis of express consent pursuant to Art. 6 (1) point a GDPR, the data concerned is stored until you withdraw your consent.

If statutory retention periods exist for data that is processed within the framework of contractual or contract-like obligations on the basis of Art. 6 (1) point b GDPR, this data will routinely be deleted after the retention periods have expired, provided that it is no longer required for the performance or initiation of a contract and/or we no longer have a legitimate interest in continued storage.

When personal data is processed on the basis of Art. 6 (1) point f GDPR, this data is stored until you exercise your right to object pursuant to Art. 21 (1) GDPR, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the establishment, exercise or defence of legal claims.

When personal data is processed for the purpose of direct marketing on the basis of Art. 6 (1) point f GDPR, this data is stored until you exercise your right to object pursuant to Art. 21 (2) GDPR.

Unless otherwise stated in the other information in this policy regarding specific processing situations, stored personal data is otherwise deleted when it is no longer necessary for the purposes for which it was collected or otherwise processed.